“Just like every other National Car Rental location, it was easy to find a car that fit our needs and the staff we did deal with were friendly and helpful. But the best part of National is that you don't need to talk to anyone at a desk and that continues to be awesome.”
“Had a great experience renting at the 120 Lomas branch, even though there was a shortage of vehicles in the city. The manager, Lauren worked really hard to locate a vehicle for me. I appreciated the effort.”
“Skip the counter service is great, although there was a bit of confusion finding a car, and got assistance from representative at the National kiosk. Easy car return. Good price.”
“Xaiver who helped me out was amazing. The guy was all alone cleaning cars and getting them ready and still was able to help all the people in a super timely manor. A+ service!”
“Happy people and wellness for professional we really took care of me got me into the vehicle I got in a car accident they made the transition to the new vehicle very smooth and I really appreciate it thank you guys very much”
“I had such a pleasant experience working with Abigail!!! She was professional and very friendly - and it was a busy morning. I listened as she helped a customer who was having difficulty on the road… It made me feel comfortable as I got ready to travel… Knowing there was some good support available if anything went wrong. She checked the van out and even put additional air in the tires to make sure everything was ready to go. All of this with a constant smile and very cheerful attitude.”
“The gentleman that helped us Saturday July 25th went above and beyond his normal duties. He stayed late 15 minutes to help us with a rental. His service was exceptional! Will definitely continue renting from that location for future needs.”
“Excellent place to rent a car
Staff is over the top!
Friendly, courteous, knowledgeable, kind and helpful
Highly recommend doing business with them”
“I had a death in my family out of state while my vehicle was in the process of some repairs, I just needed to get there. Without explaining my circumstances, I called in and spoke with the Manager Bri, she was extremely professional, efficient and eager to help, not looking for reasons to turn away business like most do. Her customer service skills and knowledge were beyond expectations. My family and I thank her for getting me safe to my destination!”
“I contacted Leslie at United Access in Albuquerque about buying a new handicap van. She and her staff were very professional and provided me with all the information I requested. It was a pleasure workking will all of them!”
“Oh my.
Today was the worst car renting experience of my life, and i really like to travel.
UNTIL I met Loretta!!!
She not only got me painlessly, and efficiently in a car in less time than it took to make the reservation and she even went out of her way to do all she could to help me with some of the awful experiences i had earlier.
Thanks girl!
You’re a real one!!”
“Great experience with Budget Car Rental! The staff was super friendly and helpful, and the car was clean and ready to go. Smooth pick-up and return process. Will definitely rent again!”
“⭐⭐⭐⭐⭐
FIRST TIME AND DEFINITELY RETURNING CUSTOMER! Had an excellent experience with Avis car rental! We rented a Kia Telluride and drove all the way to Arizona and back in total comfort. The ride was smooth, spacious, and perfect for a long trip.
One of the best parts was how affordable it was to fill up—only about 18 gallons max, which kept fuel costs low.
A huge shoutout to Silvia, who helped us during both pick-up and drop-off. He was amazing and truly made the whole experience seamless and enjoyable.
Would definitely recommend and will be renting again!”
“It was a good experience. Last minute needing a car. I got it right away. The car I got was a Mazda Rave. It had good gas milage. Price was reasonable. Easy to rent and return. Staff very friendly and professional. Would recommend it.”
“You wanna talk about some good wholesome down to earth folks? Here ya go, superb service while I was dealing with some transportation issues and they absolutely took care of me like family. Would 10/10 recommend.”
“This was my first time renting a car from Avis car rental The staff were very friendly great customer service. Will definitely come back to rent a car from Avis. Thank you for all your help and all you do to make my life a little bit easier?”
“Nice people. Saved the day when my reservation was not available at another location. They matched the price (reserved a month in advance) and gave a nice clean truck.”
7:30AM - 4PM
6300 San Mateo Blvd NE K-3, Albuquerque
Car Rental
“I didn't realize at first this location wasn't the one attached to the airport, but I'm so glad I rented from here. This was the least stress I felt getting a rental car. They were friendly, knowledgeable and helpful. I fly to ABQ annually, and I'll be renting from here going forward.
**You need to take an Uber from ABQ airport. They do not offer complimentary transport.”
“Alexander and EV went above and beyond to help me when I landed on a late delayed flight. It was almost time to close, yet they took the time to help me with a complicated booking problem and ensure I was fully taken care of at Avis. I can’t thank them enough for the exceptional service. Five stars!!!”
“Richard did a great job of taking care of me. I chose a vehicle that I thought I wanted to rent. It turned out to be too small for my needs. He quickly changed me out for a perfect match. Thank you Richard!”
“Vehicle was good and any problems I had I was able to call them and they took care of it but they did hit me with a one-way seat which I was not expecting. Unfortunately my trip went from a go and visit someone and fly back home into a I'm going to have to drive a bunch of stuff home across the entire country and they did not seem to really care”
“Budget Rental has always been there when I needed to rent a vehicle. They are no hassle and straightforward and quick. The online reservation option works like a charm and staff is just excellent and a pleasure to talk with. The vehicles are brand new and drives like a dream. I'm always going to rent my vehicles from budget. No question.”
“Although the body shop did an excellent job felt they didn't match the color had platinum white but the color they had looks white. Regardless they said to give it time so I'm gonna give it some time and I'll re edit my rating at that time”
8AM - 5PM
9231 Coors Blvd NW, Albuquerque
Car Rental
“The manager is very friendly and always welcoming with a warm smile. Even though we were feeling cold, the manager’s smile and friendly service made us feel warm and comfortable. Congratulations on the excellent service — the manager truly deserves the position. Leadership by example.”
“We ordered a convertible mustang.
When we picked up the car they tried to put me in another mustang that wouldn't work. We had 2 full size suitcases and needed to put one in the back seat and had to put the top down to put in the car. The person at the counter said someone else was getting the one I rented. After discussing she relented and gave me the only convertible. The vehicle was damaged from previous renters and had permanent marker x over damaged area. After sitting in the sun the first day it brought out a foul smell. It smelled like someone had thrown up in the car. We had to wipe it down and clean with bleach twice before we could get rid of the smell. The car performed well and we enjoyed being able to put the top down. Return was easy and seamless. All Rentals are 1.5 miles from terminal so you have to take a shuttle to and from rental areas. The shuttle was Efficient and moved everyone quickly.
Overall I would rent at this location again.”
6AM - 12AM
3400 University Blvd SE I, Albuquerque
Car Rental
“The experience of picking up the car was a bit rocky. Gold member board indicated we needed to see someone at the desk. Waited at the Gold member counter for a while without seeing anyone, and finally went to the main counter. There I received prompt help and an explanation. It seems that, as a Gold member, I am not supposed to check in ahead of time as prompted by the emails and text messages I received from Hertz.(frustrating!) Doing so messes up Gold member reservations. Anyway, the issue was quickly resolved and all was great from there. The car I wanted was still held for me. It was clean, fairly new, and was perfect for the 8 days of traversing NM and CO. Returning the car was, as always, a breeze.”
“After reserving a car on line and paid in advanced we were denied pick up due to only having a ATM Visa card. Which we have done in the past with other agencies! We were told by the agent the reservation would be cancelled and our refund would take 7-14 days. After leaving we decided to call the 800 number to confirm it was cancelled and were told it was not cancelled and now since it was past the pick up time we needed to pay an additional $100 to cancel. This phone call took over an hour and I had to ask for a supervisor 5 times. This car was needed to get to Colorado were our family member is dying. I have never been treated so rudely. And J am sure the car we had rented was already on the road with another rented before my cancellation call was completed. I will never do business with this company again.”
7AM - 10PM
3400 University Blvd SE I, Albuquerque
Car Rental
“Reserved a car through Expedia that same morning because my truck was stolen. Went to pick it up. All out of cars. Canceled my reservation that same day. Again tried to make a same day reservation through Expedia. Went to pick up the car and spoke Kyle. He said come back tomorrow we’ll have one for you and don’t cancel the reservation. Went back the next day spoke with Kyle. Told him this is my third day here. I explained the situation about my truck being stolen. He said I’m sorry you went through that. Gave me an upgrade to a mid size at a discounted rate. Kyle made my day. Kyle at the Thrifty rental car at the Sunport is amazing. Thank you for hiring an empathetic and kind human being.”
“The Enterprise car rental staff were all extremely polite, respectful and I could not recommend them more. It was the first time we’ve rented a car before and John at the front desk made it super easy and understandable. Skyler helped us out while picking up the car and he was great, polite and had a great attitude. Both John and Skyler were the best and I could not recommend them more! We will be using Enterprise the next time we are out here in New Mexico.”