CVS has received mixed reviews from its customers. While some experiences were frustrating, others highlighted the friendly and helpful staff. One customer expressed dissatisfaction with a pharmacy employee's attitude after a long wait on the phone regarding their medication, suggesting that the staff member might not be suited for the role. In contrast, another customer praised the Albuquerque CVS, noting that their medication was ready on time and the employees were friendly and efficient. Several reviews mentioned specific staff members who provided exceptional service. A customer highlighted Karen Newman for her kindness and willingness to help with medication inquiries. Shahana at the front desk also received praise for her helpfulness and excellent service. Additionally, a long-time customer appreciated the friendly demeanor of the cashier Kelly, who assisted them in finding items in the store. Overall, while some inconsistencies exist, many customers have had positive experiences with the staff at this CVS location.
I’ve always been happy with this CVS. Polite employees, clean store, efficient with my medications. Thank you!
August 2023
Wonderful shopping experience, as usual. I am always treated like a valued friend.
May 2023
5/10/2023- 7:50 PM Shelves are half stocked, employee behind the counter was rude and did not offer any help or say a word to us. Employee was also eating while on the job... distasteful
