Express is a clothing retailer known for its great style and quality of materials. However, the pricing can be a bit high, and the sizing may run small. The selection of neckties is noteworthy. The customer service at Express varies across locations. While the Coronado mall location is sometimes lacking in friendly and helpful staff, the young lady at another store went above and beyond to assist a customer, even drawing attention to a valuable coupon. This level of attentiveness and care for the customer's experience is commendable. Overall, Express offers a solid clothing selection, but the customer service can be hit or miss. The staff should strive to emulate the exemplary service demonstrated by the standout employee, as it can make a significant difference in the shopping experience.
Please give Atara a raise. She is so kind, aware of what's going on around her while staying busy, and very talented at predicting needs. She should teach employees customer service.
June 2024
Special thanks to the young lady working at Express. She called to my attention that I was about to lose a $30 off coupon. Even though it was nearly closing time she did the right thing. Always pays off. I ended up getting two shirts rather than one and she got a decent commission. Customer Service, people! CUSTOMER SERVICE!
February 2024
Great style of clothing but not cheap.Their sizes are a bit different too. Clothing appeared to run small. Nice selection of neck ties.
