Express is a clothing retailer known for its great style and quality of materials. However, the pricing can be a bit high, and the sizing may run small. The selection of neckties is noteworthy. The customer service at Express varies across locations. While the Coronado mall location is sometimes lacking in friendly and helpful staff, the young lady at another store went above and beyond to assist a customer, even drawing attention to a valuable coupon. This level of attentiveness and care for the customer's experience is commendable. Overall, Express offers a solid clothing selection, but the customer service can be hit or miss. The staff should strive to emulate the exemplary service demonstrated by the standout employee, as it can make a significant difference in the shopping experience.
Have loved the cami's for over 20 years and my kids do also!
January 2026
Went into today and Amira helped me and my Fiance out. She was literally sooooo helpful and so nice. Super friendly and it’s hard to find friendliness in the customer service industry. We will definitely be back just based off our experience!
July 2025
Please give Atara a raise. She is so kind, aware of what's going on around her while staying busy, and very talented at predicting needs. She should teach employees customer service.