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February 2024 by Ana R.
I've been here a few times and have never really received a lot of help from the employees. I recently had to call the location because I never received confirmation of a package, I was actually dreading making the call. Customer service, with no surprise, referred me to call the store. Luckily, I was assisted by a very friendly employee. I wish I could remember his name. He went above and beyond, he deserves 5 stars. But good luck visiting the store.
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February 2024 by Larry Jamie
This place has gone downhill. There used to be so much inventory and reasonably priced but not any more.
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February 2024 by Wesley Fuller
Cameron was very friendly and helped me to find exactly what I was looking for!
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February 2024 by Ca Sm
Place wasn't what I expected. Was an cool experience where your welcome to play an instrument, but I'm not a musician; but a lot of talent in the store! Awesome salesman, my son bought a keyboard with confidence from the salesman. ?? TY
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February 2024 by Ralph Franco
Everything is amazing Beautiful and I can't leave each time I go to Guitar Center. Why because you can play what ⁴4
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February 2024 by Lisa Phares
My first time in, very friendly I had a great experience. I came in to buy a specific Amp for my grandsons, very professional & knowledgeable! Will definitely be back!!
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January 2024 by Pain Ink Guitars
Always my fav
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January 2024 by Stan Alexander
Good selection and knowledgeable staff! While my last purchase had some now resolved issues, the quality of service that I received from Caleb, at the Albuquerque location, was above and beyond expectations. Employees like him need to be recognized and appreciated by both customers and the company.If you keep your eyes open, you can find a great deal on most of the instruments that they sell. Also, keep in mind that they sell way more than guitars, they have percussion instruments , keyboards, DJ equipment, recording gear, and more!
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January 2024 by Asa Shaw
Always a good time when I come in. Knowledgeable staff and instructors. Always willing to help you find that perfect piece of gear!
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January 2024 by Melanie Knight
I feel bad for the staff. Two people and like 20 customers. It took forever to get help in the acoustic room, and they knew next to nothing about any of the guitars. The acoustic were all in terrible condition. Some where crack, others had visibly bent trust rods.They have a great selection of electrics if you wand an epiphany les Paul’s or a squire strat, if you want anything it’s a big maybe if your lucky. And I really wanted to try an amp but there was one old guy who cranked a guitar as loud as full concert and played it baby for over an hour.
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January 2024 by Patrick Martell
Friendly staff with a great selection.
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January 2024 by david rosebeary
Rocky was immediately rude and just a terrible associate to deal with I canceled my $800 order with guitar center online and will not order the $2000 I had in my cart. Stay away from this place it’s gotten dirty is unorganized and is at the very least poor in providing customer service and at worst straight hostile.
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January 2024 by Buddy Cooper
It's still a music store of sorts. The drum department is just boxes and boxes of drums. Nothing is set up like in the old days. I guess they got tired of hearing drummers play their drums. Seems as if they still have some good deals in the store, especially on used equipment. Maybe they were just short-staffed. But no one was ever in the percussion department. I roamed around in there for fifteen minutes and then left. The employees that I did speak with at the front of the store were very nice and very helpful.. they were busy with customers. I went back a few days later. There was a real nice guy in the drum department who was very helpful.
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January 2024 by Gaby Galaviz
Great selection of instruments. Staff were all very helpful and knowledgeable. We were able to order new instruments and hard cases when those in stock had blemishes. They were delivered to the store safely.
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January 2024 by Lissa Lucero
My son is an amazing guitar player & we go here for all the stuff he needs!! We have bought 2 guitars, a couple of amps, pedals, & various other musical odds & ends & the prices are always great!!
