Hertz Car Rental - Albuquerque - San Mateo HLE
Car RentalHours:
6300 San Mateo Blvd NE K-3, Albuquerque NM 87109 Hours
About Hertz Car Rental - Albuquerque - San Mateo HLE
Hertz Car Rental - Albuquerque - San Mateo HLE offers a positive car rental experience with a wide selection of vehicles, including luxury cars, SUVs, vans, and trucks. Customers appreciate the outstanding customer service provided by staff members, especially Andrew, who is frequently mentioned for his professionalism and helpfulness. Many reviews highlight how he makes the rental process smooth and stress-free, going above and beyond to assist customers. While most experiences are positive, some customers faced challenges reaching customer service by phone, particularly regarding billing inquiries. However, when they did connect with staff, their issues were resolved effectively. Others noted the helpfulness of team members at the front desk, with specific praise for a staff member's efficiency in solving problems and providing clear information. Overall, Hertz Car Rental - Albuquerque - San Mateo HLE is recognized for its compassionate and kind service, especially in difficult situations. Customers recommend this location for its friendly and professional staff who are dedicated to ensuring a pleasant rental experience.
Most Recent Reviews
October 2025
Ralph & Chelsea were awesome and took care of us when we dropped off the rental car and asked for a 6 minute ride back to our motorhome. They arranged everything for us with the Lyft. Super customer service!
August 2025
Helpful staff, got us what we needed. Had the chance to tell management how good they were.
August 2025
Chelsea and Ralph are the best! They always make sure they have a vehicle for us.
More Comments(86)
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