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March 2024 by Bryan V.
We have been coming here multiple times within the past week for supplies for an IKEA closet renovation and with every visit everyone is super helpful. We made the joke of what do they put in the water in the break room because everyone just seems to enjoy their job. I've been to another location in the area and this one I get the best help. We were mainly in the paint section as it can be tough on choosing the right colors when you want to paint an area in your home. But got a lot of help and better help than unnamed paint stores that pretty much told us we needed 2 gallons of paint to paint a closet. In reality it took us about 2/3 of a gallon can. I don't have a bad thing to say based on my experiences, which was for really simple basic things.
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January 2024 by Rogue Diner
The customer service is a hit or miss. One employee by the self checkout is pleasant (during the day) while the other (younger person) sits there and says insulting comments about the guests.The pleasant self checkout employee is great! If you ask for help in an aisle or you need to find a part in the store, this employee makes sure you are helped. When you walk out the store, this employee is asking if you found what you were looking for and sends you off with a Thank you.The other really young employee, I am surprised none of the guest have complained. Maybe she did not realize I was behind her when she rudely commented about an elderly person. A couple walked up and the employee starts on them also. I gathered what I needed to purchase and headed to the self checkout. The employee was furious that there were people still in the store. Now, this employee is taking shots at everyone. The coworker listening, I didn't hear what their response was. It was twenty minutes from closing time. That means you have twenty minutes left of work dear. Unprofessionally commenting on customers with your coworker is not how one should publicly conduct themselves.So, the store itself, is in order and somewhat easy to navigate. The floors are clean, and the associates working in specific departments have been helpful. There is a person named Matt in the nut and bolt department who is super helpful. However, another time, a certain employee who works in this area, will tell you they'll be right back and never show back up.Again, hit or miss.
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January 2024 by Char Benavidez
Nice staff friendly and fair prices
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January 2024 by Artem Metelskiy
Conveniently located in Rio Rancho for improvement needs. Same layout as stores in Oregon.
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January 2024 by Jason Harlan
got what i need most times
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January 2024 by Derren Owen
Went in to swap a Milwaukee tape measure and the ladies working had attitude for no reason. If I’m going to go somewhere and spend money on tools so I can do my job this doesn’t seem to be the place. My parents have also had experience with them trying to spend 2000$ and were also given attitude and went someplace else as well.
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January 2024 by Nathan Sanchez
You guys had this gorilla ladder in stock we figured they would give us the same price for it from the internet $119
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December 2023 by John Jones
Will never go here again, HD supports Trump!
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December 2023 by Juarez Ghost Gang
I just went to go buy a combo kit and no one was available everyone is busy talking and jokingly around in the morning 6:00am. I'll spend my money elsewhere. Lowe's for the win
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November 2023 by Jaxon H
Beyond frustrated! I found a bathroom vanity online and took a screen shot to send my husband. When I went to purchase it, it was 3 times the amount so I kept looking and found another one sent a screen shot to my husband and again 3 times the amount. By the time I came to the store, 30 minutes later, they advised they couldn’t honor it and I would need to call the “.com” number.Spent over 45 minutes with them and they refuse to honor the price that I have date and time stamp on. I advised that if their IT team caught it and changed it from the time I took the pictures to the time I got to the store that’s not my fault.False advertising is wrong and illegal. The manager advised they have a disclaimer at the bottom of the website. The disclaimer is one thing but I have pictures of the before and after clicking on it. That’s not a price change that is click bait! Again False advertising. I’m sure I am not the first or the last person to have gone through this with Home Depot.
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November 2023 by Mike Fuya
Had an entire section of tools blocked off, I was willing to buy some of those but the employee at the gate said since they didn't have a cashier I couldn't buy anything. I thought these stores were all about selling and not just holding on to supplies. So as I was leaving with nothing the stupid cart and their electronic wheels locked up and wouldn't allow me to move. Employee said I didn't go over both sensors correctly. I know theft is high, but don't make it impossible to shop. You've lost this customer.
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November 2023 by Thomas Koefod
Only checkout option was do it yourself and asking for help for a simple item had them guessing and sending us all around the store. What a total waste... Since no one would check us out we just left.
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November 2023 by Richard Jones
Nothing special, picked up some Duck Tape for marking . Works great.
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October 2023 by Phillip Sandoval Jr.
Always go to homedepot for my needs. I have a credit card from them and they always have awesome financing deals!
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August 2023 by Adam Gay
I love Home Depot. Their prices are better than their competitors, the staff is always friendly and helpful, and they have what I need.I had to take away one star. They recently changed their hours to 9pm instead of 10pm, I don't know why. Working later sometimes I need that extra hour. I imagine it was for cutting costs and the fact that Lowe's closes at 9pm as well, so why stay open late? I get it, but bummed me out.
