Hotel Albuquerque at Old Town offers a charming and enjoyable stay with a wonderful atmosphere. The hotel is praised for its excellent location, just a short walk from Old Town and the Sawmill. Guests find the lobby, restaurant, and common areas to be beautiful. The staff is consistently described as fantastic, friendly, welcoming, accommodating, and providing top-notch customer service. The rooms are noted as being clean, very spacious, and having comfortable beds. The hotel is dog-friendly, with rooms featuring non-carpet floors. The on-site restaurant, Garduno’s, receives positive mentions, and room service food is of good quality and delivered quickly. Some areas are noted as needing updating. Observations include very old or outdated carpet in some hallways and rooms, elevators that need updating, and basic showerheads. A significant point of criticism is the outlandish pet fee. Occasional noise from early morning grounds maintenance has also been mentioned. While some guests feel it may not classify as a four-star hotel due to these factors, many find it to be an amazing and highly recommended place to stay.
