Lowe's Home Improvement in Albuquerque, NM, is a go-to destination for all home improvement needs, offering a variety of gardening supplies, appliances, paint colors, and patio furniture. While some customers have noted frustrations with the self-checkout process and the need for more cashiers, many appreciate the friendly staff at the pro desk and the long-tenured cashiers who provide good service. The store's app has been criticized for being outdated, particularly in the paint department, making it hard to find certain items. However, the overall staff has improved, becoming more helpful and friendly. Customers value the convenient hours, including weekends and late nights, which cater to those who need materials outside of regular hours. While some shoppers have expressed disappointment in the selection of plants, others have found good deals on items like ferns. Despite some challenges, Lowe's has established itself as a reliable choice for home improvement, helping customers get the materials they need for their projects.
Would be a littler nicer if u can find help in the store
March 2025
They should train their staff like Home Depot. Who acknowledge the customer. Home Depot has several people working in the paint department who actually know about paint and will work to help you. Lowe’s will have one. So you wait and wait. You have to ask for a plastic bag. Really!
March 2025
Not enough heavy carts inside. I counted 25 in use by staff with materials stored on them on different aisles. Found one outside on the opposite end of where I needed it for hauling pavers
