“This is an old school business. The place is awesome. Great service! if you're looking for fancy, pretty and expensive, this is not your place. The staff was excellent, knowledgeable, and helpful, which is very unusual in today's climate. I've done business with thim three times, all were positive. Paul”
“The service is good, there typically is not a whole lot of people in there at one time, tops 25 or less including employees. The selection of tools is great you can find a variety but in some areas are lacking like screws and nails as an example. The supplies there are decent to good quality tools and power tools without breaking the bank.”
“Very experienced in your cabinet needs. Large assortment of upgrades to make life easier and less complicated . Friendly and have used them for many years. Happy camper !”
“Always feel like I'm a thief when I go in here never taken anything before but they watch you like you are one idk just makes you never wanna go back !!!!!!”
“I was able to locate hard to find items locally at a better price than some online merchants. Great service, and the team was more than willing to go above and beyond in helping me locate specialty o-rings no matter the size of the project. The best part was I didn’t have to wait because they had what I was looking for in-stock, and even took the time to measure my part to ensure fit because I didn’t have the original o-ring available to measure. This is a local business worth spending your hard earned money at no matter the size of the project…”
“On Sunday, May 24, I stopped by Harbor Freight to purchase a water hose and a water nozzle sprayer. I was short on time and initially couldn’t find what I needed, so I left to finish my errands and later returned. I asked a gentleman for assistance locating the items, and he directed me to aisle three. Even though I had already checked there, I went back to make sure I hadn’t overlooked anything. This is why I started to become annoyed. Second trip in unable to locate the items, even though it said they were in stock online. I then went to checkout and had the pleasure of being helped by Danielle. I asked if she could check the store inventory because the website showed the items were in stock. Right away, she said she knew exactly where the water hoses were and used the walkie-talkie to have someone locate the water nozzle sprayer that showed nine in stock. If it wasn’t for Danielle, I would have left empty-handed and frustrated once again. Her customer service, attention to detail, and willingness to go above and beyond truly stood out and deserve recognition. Hardworking employees like her are hard to find, and she made my shopping experience a positive one.”
“It's Harbor Freight. You're going to get Harbor Freight tools. If that's what you're in the market for, then great. They're good tools. People will make fun of you for using them, but forget them. You don't need to care what other people think about what brand of tools you use. Use ones that work, and work in your budget. Great place to buy big boxes of vinyl gloves too.”
“Amazing people, Amazing Knowledge, Products I need for fabrication and welding in stock! Kevin and staff were super friendly and ready to help! Thank you again airgas! My business will always come here!”
“I've been shopping with Ace for about 40 years.. they have what Ive needed, so I keep going back.. it's a more personal type of place.. after a few visits they already know your name.. when I work in small towns it's always Ace.. be blessed y'all..”
“I walked in having an idea of what I needed. The counter sales man were knowledgeable. Pointed me in the direction I needed to go and we're fast about gathering all my parts together and getting them to me. Thank you for your help.”
“This company does beautiful work! They are extremely detail oriented and extremely neat. They also stand behind their work. We had a couple wrought iron spindles come loose, and they came out immediately and fixed them. They are worth every penny you pay. If you want the job done right, call these guys.”
“I just finished working with Kieghla at the store on Coors and Paseo and she was amazing! She helped me work on a paint scheme for a customer and her opinions were so valuable! I will always go to her for suggestions. I've used Dunn Edwards for the past 7 years and their quality of paint and professionalism is far beyond any other paint store in Albuquerque! I'm very grateful!”
“I visited ABQ International Sunport during COVID-19 restrictions, so this review may not be the full picture once things reopen. When I was there, I found the staff to be quite helpful. The environment was kept very clean, and there were plenty of seats so there was enough physical distancing space to sit in a chair and eat a snack without breathing on anyone. They have comfy, padded brown chairs lining the walkways. I liked the Native design elements in the sunport, including the bathroom wall tiles. The vibe feels warm, not hospitaly like some airports. It's a small airport, so quick to move through on foot. The rental car shuttle goes from the airport to all of the rental car counters in one stop, which was convenient. Beware if you are taking flights that arrive to ABQ late at night (at least during COVID) -- it's possible all of the food sources other than vending machines could be closed, and many of the restaurants in ABQ proper close fairly early. So pack snacks in case.”
“Exceptional service with a friendly personalized customer experience from the desk staff through the loading.Had exactly the doors and frames I needed to quickly finish a commercial change order.I highly recommend.”
“Dave and Jake were very courteous and professional the day they came out to do an installation. I can’t thank them enough for the job well done that they completed for us. Thank You Dave & Jake. Your job is very much appreciated. I would recommend Dave and Jake for a job well done.Riquelle Gallegos & Veronica Lujan”
“Went in to color match a wall sample. All 3 people were very friendly, matched it exactly and even verified it by putting some paint on my sample and drying it. Thank you!!!”
“Great service and selection on traffic control and safety equipment! Custom and standard traffic signs great selection of vests and gloves. The staff is always friendly!”
“Good place to pick up supplies for a project or outing. If they don't have it there is an Ace almost across the street. Happened the other way today, started at Ace and found what I was looking for at True Value. Clean well organized and friendly staff.”
“On Labor Day: water heater went out.. had horrible experiences at both Home Depot and Lowe’s trying to purchase new one and get installed next day. Very rude customer service from both. EXCELLENT customer service from Samon’s… very knowledgeable, helpful .. manager (Greg) even called installer while we were there and viols.. he was working and could pick up, install and remove next day … for $600-700 besides cost of heater!!! Lowe’s installer wanted $3,000, including purchase, to pick up, install and remove. He will be installing today!!!!!! So happy with Samon’s professionalism, friendliness, and product knowledge. Very refreshing after HD and Lowe’s!!!! And support staff was also very patient and helpful with purchase ,,,”
“Technician just finished a high security door install 15 minutes ahead of schedule, owner came out to check halfway through the job. Very professional and priced cheaper than I expected. Even took the old door at the end of the job. Ten star service, Super pleased with the work. If you need a good door, call them now! A++++!”
“good local hardware stop. Pretty fair.prices, lines are a bit faster than across the.street, but still both are handy additions to the neighborhood. Not always the best price, they are pretty dependable.”
“Exceptional place for looking for plumbing and tools supplies. The staff is very knowledgeable and resourceful easy to work with. I definitely would go back and we'll go back. This should be a place on everybody's contractors list to go to”
“(Translated by Google) They gave us excellent attention and we found our materials to work(Original)Exelente atencion nos brindaron y envontramos nuestros materislrs para trabajar”
“Big shout out to Ronan for being professional for doing what’s right for the customer for doing what’s right for the company big shout out to Paul Torres big shout out to Sydney big shout out to James big shout out to Alex big shout out to Mark big shout out to Carl Shout out to all the Johnstone team for taking care of the customer all these in the visuals I named here make a big difference in the company when it comes to customer care and customer care goes a long way when it comes to sales I really want to thank Ronan for doing the right thing and taking care of the Doctor”
“you need especial air compressor fittings, adapters? custom made hose on site? hydraulics?this is the site, customer service is more than 5 stars.I went there without knowing exactly what I needed and they guide me and explain everything to me even when they realize I would not going to buy from them. but now when I need this place I will be back for sure”
“I met Steve when he approached me when I was eating lunch at a taco joint in Rio Rancho. He told me they would take care of us if we ever needed any plumbing supplies and he definitely is a man of his word. They always take care of us thank you guys!!”
“Chris is the best! I could not find a part and I looked everywhere. Nobody would help me and when they did they quoted me over $8,000 for a part. Chris came through and found it for me in town! Wow is all I can say! Thank you Chris you saved us!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.