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April 2024 by R C
Jeremy, at the Mattress Firm on Academy, was very helpful in helping me decide on a mattress that was right for me. He was professional and patient and answered all my questions. I felt I made the right decision about my mattress purchase. Jeremy, thanks again for helping me choose a mattress that I felt was the right one for me.
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March 2024 by Kyle Nyce
Zach was amazing! The sycamore location gave us world class service ! You have got to try their temperpedics!
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February 2024 by Carolina Williams
Ramon was very nice and kind. He helped us find the right mattress that we were looking for!
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February 2024 by Brek Rammer
Great experience. Nick is extremely knowledgeable and excellent to work with.
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February 2024 by Ilene Guido
Great selection, great service from Nick. He listened to our needs regarding comfort & price point. Highly recommend.
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January 2024 by Gilbert Salas
Great experience. Quick and fast service.
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September 2023 by Teresa Hammond
In and out in no time, friendly owner and purchased 2 mattress
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July 2023 by Chris Snyder
Hi,My name is Chris Snyder. And I am writing to let you know about the outstanding experience I had with Nick Armstrong. He went above and beyond in helping me. I had a horrible customer service issue with the Temper pedi Uptown store. I am visually impaired and needed extra help with a bed purchase. Nick advocated for me and made phone calls to help me get a refund from them. He then took extra time and patience in showing me the mattress and helping find the correct bed and mattress frame. He helped me with getting the financing completed. His knowledge of sleep and the beds was outstanding. He was kind, patient and compassionate throughout the process. He also made special arrangements with the movers to make sure I had the bed on the same day the other bed was removed. He also arranged for me extra pillows without a seperate charge.The bed was professionally delivered and I have had the best nights sleep ever since.He was simply amazing on all fronts. Thank you for having such a strong sales manager at the Sycamore Mattress Firm. I will be recommending him to all my friends.Thank you Nick, you sure know about beds and have helpd fine restful restorative sleep which is priceless.Sincerely,Chris Snyder
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June 2023 by Emily Rose
Go buy your bed from Ramon!!!I was shopping for a bed knowing a little bit of what I wanted but was blown away by the knowledge he had. We discussed that i was a side sleeper and what would be best for me.He made sure I knew what all the options I had not only for the beds but delivery, financing, guarantees and more. When I went back to complete my purchase I was having a bad day and he went above and beyond to complete my purchase in very little time and make my day much better.I needed to change my delivery date and when i called he immediately took care of it for me.Just go see him!
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June 2023 by Corina Anaya
Just purchased my “beauty sleep” mattress with Zach! Awesome service.. thank you Zack! I’m super happy :)
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March 2023 by daina urbaitis
Nick Armstrong, Academy’s manager, was very helpful and professional in honoring their guaranteed discount if the price of the mattress was cheaper elsewhere. Because of their Presidents Sale, the mattress we had bought last month was $400.00 less and Nick facilitated the refund in a friendly and easy manner. We received the refund on our credit card very quickly. I highly recommend this store for buying a mattress and especially, asking for Nick!
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February 2023 by It's Redux
Bought 2 of the allure pillows and they were TERRIBLE!! They deflated in the first 30 min my head was on them, the reviews on the website were great but now it’s very obvious all those reviews were FAKE!!! Watch out ordering from this company, the reviews on their website are generated by fake accounts and bots!!! Worst 40$ I’ve spent in my life, at least the company gave me a refund but there pillows are worse than the ones you get from trashy Walmart and their more expensive!!! Absolutely not worth it. If you buy anything go to the store to test it out first before you get stuck with bad quality!! In the first 30 min my head kept on sinking into the pillow until my head was at mattress level, neck crooked into my shoulders!! You’re better off using Walmart pillows!!
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January 2023 by Shannon Bigelow
Ramone was the answer to my husband's and my dread of mattress shopping. We had been avoiding the task because we haven't had a positive experience in the past (at other establishments). He was so helpful, kind, and not pushy that it made the experience fun and very worthwhile. We purchased beds for ourselves and our 3 year old and are very pleased. Super highly recommend!!
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January 2023 by Josiah Bigelow
We went in to get a queen and two twin mattresses. Ramon was great! He didn't try to pressure us or upsell, but was super knowledgeable and helpful. We are very happy with our shopping experience.
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October 2022 by Jessica C.
Marcos was so helpful and took the time to help us find the perfect mattress. We really appreciate all the information he gave and his patience. We will come back to this location specifically to work with Marcos!