Mattress Firm offers friendly and professional service from staff members who are quick and helpful. Customers appreciate the patience shown during shopping, with staff taking time to explain mattress features and assist in finding the best options for their needs. The store often provides special deals, such as great Black Friday sales and trial periods, allowing customers to test mattresses for up to 100 days risk-free. Delivery crews are courteous, polite, and assist with tasks like removing old mattresses to make the process easier. The staff also helps with specific needs, such as lowering bed height due to illness, and gives fair prices for solutions that meet individual requirements. Overall, shoppers have a positive, relaxing experience, thanks to attentive staff and helpful services, making Mattress Firm a go-to place for buying new mattresses and accessories.
Had a wonderful experience with mattress firm, prompt and professional, Adrian the mgr. was very helpful, would definitely use again
June 2026
Great and friendly sales staff. Not pushy genuinely helpful.
May 2026
I purchased a queen sized mattress during the Memorial Day sale. The salesman was friendly and the sale was easy. 2 very nice gentleman delivered my mattress the next day. I am very pleased with my purchase.
