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September 2025 by Kelly Badilla
Carlos was fantastic, he gave us all options and great customer service!!! I've gone to several metros near me and because of the service provided at this location I keep coming back here.
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August 2025 by Marisa Lopez
Carlos gave me a great deal on a tablet for my daughter. I was told at another store that I could only get the limited amount but they were wrong . Carlos proved them wrong! Great customer service !!! Thank you!!!!
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July 2025 by Alfred Quintana
SHOUT OUT TO CARLOS FOR THE BEST CUSTOMER SERVICE HE IS A GOAT WHO NEEDS THE BIGGEST RAISE, HES A REAL ONE
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June 2025 by That Certified Diesel Mechanic
Carlos did a great job on upgrading mine and my girls phone was a good experience he did everything possible to get us the lowest price even tho metros end did not have the phones in question on my upgrade and recommended we come back in a few days to check back but we needed new phones now that's on metros PCs end I ended up paying $410 for my upgrades due to metro but Carlos helped us get it as low as possible and was a really understanding and polite guy and do respect what he did for us.. ask for Carlos he is a good rep
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May 2025 by georgia romero
This metro pcs is ridiculous and rude I was trying to pay my phone bill and the guy was not wanting to accept my cash at all and on top of that I was waiting forever because he was flirting with the girls in front of me and talking to them he was not helpful at all all I was trying to do is pay my phone bill and he is the reason why I’m not going to be doing service with them no more😤
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April 2025 by Via
The person who helped me was Carlos very sweet and also helped me a lot with any questions/concerns. He helped me stay in my budget to. Place is clean and Carlos was such a great help I really appreciate him.
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March 2025 by Micheala Ruybalid
Came here to get help because my phone wasn't charging and was looking to maybe upgrade the only had one phone available. I was honestly really stressed out not having my phone for the whole day and just needed some help on how to go about getting an upgrade. The guy (Roman) didn't want to help me because I was stressed out and cursed. He refused to give me his name at first then finally did after I asked him 3 times but refused to give me a managers name or number nstead he called the cops on me and I was really to leave at that point but he continued to yell at me as I was walking out the door I was honestly at this point just got to stay for the fales report he never asked me to leave and I didn't do anything wrong but say a bad word. He was a stuck up guy that just wanted to prove a point. He hung up when he realized he was wrong. 3/25/25
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March 2025 by Peter Pramshafer
Went to this location in september. They helped my friend just fine. But when it came to me the workers didn't really want to help me. I was trying to get a different phone on metro flex but they said I had to wait okay. So I said that I would like a tablet then if I can't get a phone they just ignored me. So this location is bad at serving people
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September 2023 by Juan Manuel Velasquez
Don't come here
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July 2023 by Caitie
Tried calling the store. Their phones don’t work
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December 2022 by Marisol Aguilar
Best metro!!!Very friendly and helpful staffGabby is the best!!!
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September 2022 by Graciela Hernandez
World ? class customer care by Alejandro,& Lexy!!!
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August 2022 by Alexander Quezada
Don't buy anything that they don't allow you to return. I got an SD card and it won't even work with my phone. They should at least know if something is compatible if they don't allow a return. Big scam
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July 2022 by Chy Heros
I went into this store for a simple inquiry about upgrading my phone. But when I arrived, I was not greeted, I was ignored and they helped people who arrived after me without even a acknowledging me. So I opted to just leave and try a different store. On the way out my mother told them they have poor customer service and the female working said “oh my god get over it” instead of apologizing or offering any sort of apology or a simple “my mistake.” I will never be coming back to this store.
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January 2022 by Victoria Granado-Vigil
Fauiola was very sweet and professional and knowledgeable! She helped me get a phone on a budget and still had enough to get accessories
