-
August 2023 by David Ritchie
This branch is amazing. Every single one of the tellers and loan officers are top notch. I actually look forward to running to the bank and often opt to go in rather than the window.
-
August 2023 by Misty morning star
Trying to speak to a live person about my auto loan at the bank but I have to jump through all these different things on the phone asking for account numbers etc. be nice if a real person could just pick up the phone and answer my general questions
-
July 2023 by Clifford Barney
Very upset called the bank to make an appointment for my 87-year-old mother-in-law and my disabled wife to get some very important baking done and was basically told that that was impossible that I had to go in and take my chances and stand at the counter with an 87-year-old woman in a disabled woman to do our banking which is a lot of important stuff that needs to get done.
-
April 2023 by Dale Crawford
The lady we worked with was extremely courteous and helpful. My visit was successful!!!
-
March 2023 by Kathy Dillon
I love Banking with Mountain America.The experience is always positive,from applying for a loan or just buying quarters.
-
December 2022 by Gangbox211269 Gomez
Great Customer service. Made suggestions that we followed. Nice person
-
October 2022 by kerry keegan
The Albuquerque Branch on Golf course that we signed our documents was amazing.. Super friendly efficient and helpful.
-
October 2022 by Axel
Banking here is like a 3rd world country. For the third time they have not had 5k in cash and never seem to have enough employees no matter the day or time. The manager tries to joke around as if it compensates for the shortcomings of the basics. I take my money serious and it's insulting to think it's all a darn joke to him. To ask that I give a week advance to withdraw a small amount is ridiculous, but not as ridiculous as their interrogation of why I need my own money just so they can offer a cashiers check.They can't seem to keep employees which leads to long waits even when there are a few people. Also closed on Saturdays. I'm done with this place.
-
October 2022 by Queen Lazcano
Such an amazing experience with banker Maria Hernandez always willing and happy to go above and beyond!! She is the reason I bank at MACU
-
October 2022 by e-girlcosmetics nailbaby
They have 1 Teller everyday even Friday. The line was literally almost out the door. They just started closing Saturdays as well. I'm looking for a new bank ASAP. This is ridiculous for the workers and customers.
-
September 2022 by Marc Carradine
Regardless of the "Smiles as a Greeting" when you walk into a bank and you're the only other customer and you still have to wait 20 minutes for any services. On top of that, my employer banks with them, so why can't I use the drive-through if I personally don't have an account???
-
September 2022 by Deborah Greene
It’s nice to be greeted by friendly and welcoming employees when you walk in the door. It’s a great atmosphere and such a pleasure doing business with people who make you feel like family.
-
April 2022 by Lana K. from New Mexico
I've had nothing but the best experiences each time I've visited my Mountain America Credit Union.The staff are the absolute best. Kind, helpful and so knowledgeable. They go out of their way to ensure their customers/ Members get everything they need.I really appreciate them and the Credit Union so much! Thank you.Sincerely, Lana K.
-
April 2022 by Walter Bolon
If your tired of waiting fifteen minutes in line or longer, if you want someone to be in a great mood when they greet you. The Mountain America Credit Union is for you, with great banking features to go along with it. All I want is to deposit my money, get my current balance, and know my accounts are safe and secure. That's the service I get from Mountain America Credit Union. Loved it for 15 years plus, won't go anywhere else for my personal banking.
-
March 2022 by Lori Rager
I am so impressed with the team at the Golf Course Road branch in Albuquerque, NM! I recently moved here from Utah and had such a personalized experience with the team at the Price, UT branch that I really didn't want to leave them. Before I accepted my position here in Rio Rancho, I had to make sure there was a MACU in my area as I will only bank at MACU. The ladies behind the counter and the manager here are so personable and friendly just like the Price branch! I get the feeling this is the case in every branch! As I went through the purchase of my home and securing my finances they were courteous and considerate of my needs. I notice the ads that play in the background at the branch are mostly folks from Utah. I think you need to consider showing off this branch in New Mexico as well! They have welcomed me with open arms! I tell everyone I know about MACU! Keep up the great customer service! Thank you for everything! Lori
