Mountain America Credit Union (MACU) is a member-owned, not-for-profit credit union dedicated to helping members achieve their financial goals. It offers great rates on loans and credit cards, along with excellent service. Members benefit from surcharge-free ATMs, nationwide shared branching, and convenient online and mobile banking options. Many reviews highlight the friendly and helpful staff at MACU, creating a welcoming atmosphere that makes banking enjoyable. Members appreciate quick service, knowledgeable employees, and a personal touch that sets MACU apart from other financial institutions. Customers often prefer visiting the branch due to the positive experience and music that enhances their wait time. With competitive loan rates and a strong emphasis on member satisfaction, MACU stands out as a top choice for banking needs.
BEST customer service. Extremely helpful, professional, and personable! Only regret I have is not having switched over earlier. A++++
May 2026
I have never had someone help me the way olga Casimiro did. She helped me every step of the way to refinance not 1 but 2 of my loans. She updated me everyday on what was going and made sure i knew what was going on every step of the way. I’m so glad she was the one to help me and make the process so easy for me!
March 2026
Anthony helped me qualify for a loan. Anthony was professional, efficient, and very knowledgeable. The experience was quick and painless. Excellent experience.