O'Reilly Auto Parts Store #3819 in Albuquerque, New Mexico, offers a wide range of parts, tools, and accessories for vehicle maintenance and repair. The store is well-stocked, clean, and easy to access, with plenty of parking. Customers appreciate the friendly and helpful staff, who are willing to look up information and assist with various needs. The store provides useful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also resurface brake rotors and drums, and offer a free Loaner Tool program with a refundable deposit for special tools needed for repairs. Many customers have had positive experiences, praising the quick and efficient service, especially in urgent situations like battery replacements. Staff members are described as patient, knowledgeable, and attentive, making the shopping experience pleasant. The store also stands out for its friendly attitude towards Latin customers, with staff members speaking their language and providing excellent service. Overall, this O'Reilly location is highly recommended for its helpful staff, good selection, and quality service, ensuring customers keep coming back for their automotive needs.
So nice, friendly, patient and quick when servicing anyone. They are polite and respectful. Thank you for your expertise in customer service and satisfaction guaranteed.
August 2025
Man.. big shoutout and thanks to Andrew!! Not only did he help me with a part I needed, the customer service was excellent!! There was a line and he was by himself multitasking at its finest to help everyone!! This will be my go to O’Reillys because of Andrew!
July 2025
Andrew is always willing to help and go the extra miles to help everyone especially us senior citizens he is always patient, caring friendly professional person. Thank you for the Excellent service. Ms. Rodriguez
