Pep Boys at 1308 Juan Tabo Ne, Albuquerque, NM, is a trusted auto service and tire shop known for its expert tire services and comprehensive car maintenance. Customers appreciate the professional and kind service from the staff, particularly praising the manager and technicians for their honesty and helpfulness. Reviews highlight a recent experience where a customer faced tough news about their old car, but the staff provided valuable advice and support. Another customer commended the assistant manager for his patience and diligence in resolving an urgent issue with a rental vehicle, emphasizing the team's commitment to getting them back on the road safely. While some previous experiences at other locations were not as positive, the new management and staff at this Pep Boys have made a significant difference. Customers note the quick service, such as tire changes, contributing to their satisfaction. With over 100 years of experience, Pep Boys continues to deliver reliable and professional auto care, making it a top choice for anyone needing vehicle service in Albuquerque.
We went to get what we thought was the starter replaced. 2 hours later got a call the car was ready. Went to pick it and we're told that the problem was a loose battery cable not the starter. Didn't have to replace it and the manager was very nice and informed. He checks his mechanics work. Would recommend.
March 2025
Paul was extremely helpful and welcoming. He helped out on the phone ensuring I got the proper service and the right time and material! He was absolutely amazing and made me feel at ease getting my vehicle worked on at this store! Job was done quickly and at a great price
March 2025
Paul was so helpful and hardworking. He was honest about the costs and repairs and we felt he had our best interest in mind.
