PetSmart is a large pet supply and services retailer that offers a wide variety of products for many types of pets, including dogs, cats, fish, birds, reptiles, and small animals like guinea pigs and hamsters. Customers can shop in-store or online, with options for quick pickup within two hours. The store features an extensive selection of toys, treats, and food, along with accessories and care items for pets. Many locations provide additional services such as dog grooming, pet boarding, and pet adoption, with some stores also offering vet services and dog training. The store is generally clean, dog-friendly, and well-stocked with merchandise. Staff members are often described as knowledgeable and helpful. Customers appreciate the friendly employees and the variety of services available, especially the adoption process, which is considered helpful and smooth. However, there are some issues noted by customers. The vet services have received mixed reviews, with some experiencing difficulty reaching staff or unsatisfactory service. Stock shortages are common, particularly for pet food and kitty litter, and prices for certain items are sometimes higher than competitors. Additionally, promotional sales are not always honored, leading to some disappointment. Despite these drawbacks, PetSmart remains a popular choice for pet owners seeking a comprehensive store with many pet products and services.
My dog goes absolutely nuts when we go here. He loves this place, and the staff treat him very well. He said to rate 5 stars.
February 2025
Doesn’t have prescription food but is a large store with lots of dog and cat food and other accessories for animals. Nice staff.
February 2025
Ordered online for pickup, was ready for pickup in about 30 minutes after I ordered it, plus 20% off. Great PetSmart, very friendly employee that handed me my order.
