Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, with walk-in options available on Saturdays. The location behind Lovelace Westside Hospital provides routine lab tests, drug screens (Department of Transportation and non-DOT), and TSPOT testing. Appointments help reduce wait times, and the facility is noted for its cleanliness and professional staff. Customers appreciate the friendly, patient, and gentle care provided by staff members, especially those with prior fears or concerns about blood draws. The check-in kiosk is accessible, with options for visually impaired individuals. Despite some reviews mentioning difficult experiences, many customers report seamless, pleasant visits with kind and understanding staff. Overall, Quest Diagnostics is praised for quick service, helpful staff, and a comfortable environment for testing.