Red Wing - Albuquerque offers the Ultimate Fit Experience, engineered to provide a perfect pair of work boots with a tailored fit system for support and comfort. The store features a very friendly and helpful staff, great customer service, and a patient, helpful approach. Customers report a nice measuring system, a large selection, good quality boots, and a 30-day exchange policy. Comprehensive after-purchase care includes complimentary oiling and lace replacement, plus access to shoe repair. However, there is a noted experience where a repair service resulted in damaged, unwearable boots. Many customers specifically recommend the helpful service provided.
Very friendly and helpful staff, unfortunately I have a pair of boots that were sent off to be resoled that came back with the insides gutted. They were sent back, came back a month later still unwearable, calling this 150.00 dollar lose.
February 2025
I needed to get safety tow shoes for work. Ryan was there, he was very patient and helpful. Great service as far as comfort suggestions. Highly recommend this location.
October 2024
Staff is really great and knowledgeable, very good experience