REI is a large outdoor gear store known for its wide selection of high-quality products for various outdoor activities. The store offers camping equipment, hiking gear, cold weather and snowboarding gear, bouldering, kayaking, and backpacking supplies. It carries both well-known brands and its own award-winning REI brand gear and clothing. The store layout is organized into different sections, making it easy to find what is needed. Customers appreciate the friendly, helpful staff who have good knowledge of the products and sports. REI stands behind all its products with a 100% satisfaction guarantee, showing confidence in quality and durability. Many shoppers enjoy the store's variety and quality, often mentioning that they love the products and find them to be high quality and well-designed. Discounts and clearance items are also available, offering good value. However, some customers have experienced uncomfortable moments, such as feeling followed or judged based on age, size, or background, which can affect their shopping experience. Despite this, REI remains a popular destination for outdoor enthusiasts, tourists, and locals alike, who value the selection, quality, and the company’s passion for outdoor adventures.
AFie is amazing! She has made our bike purchase seamless and enjoyable! She offers all the things we need and more. She is so pleasant to engage! She is a keeper!
June 2024
Incredibly diverse outdoor equipment. Infinitely patient boot salesperson.
May 2024
Thank you Tommy & Lanae! I appreciate you going above and beyond answering all of my questions. I had a great experience. I look forward to coming back.
