I have always had Great experiences with the service staff here. They often forget to reset my warning lights but the fresh bottles of water, large waiting room and fresh popcorn(when they make it) is very helpful to making the experience pleasant.
July 2023
Took my dad's VW in for an oil change. Had an appointment. Arrived 10 minutes before appt time and left 4 hours later. Was quoted it would be two hours (holy smokes!), but ended up being much worse.