This Walgreens location has closed

Walgreens, Convenience Stores, Pharmacies

9601 Gibson Blvd SW, Albuquerque NM 87121

About Walgreens

Walgreens is a convenient option for local shoppers, with a comprehensive range of everyday essentials, from pharmacy items to snacks and beauty products. The store is generally well-stocked and open until 11 pm, making it accessible for quick stops. However, the customer service and pharmacy department have room for improvement. While the associates are generally well-informed, pleasant, and respectful, there have been instances of employees closing the store early or only having one worker on the register in the spirits section, leading to long lines. Additionally, the pharmacy department often has longer wait times, especially during peak hours, which can be frustrating for customers. Despite these challenges, the Walgreens location stands out for its convenient location and the checkout process near the alcohol section, which helps mitigate the waiting issue. The pharmacy staff is described as working hard to meet all the metrics and goals while helping customers, and they have been praised for their patience and willingness to assist with medication-related issues. Overall, this Walgreens combines convenience and service effectively, making it an adequate choice for local shoppers, though there is room for improvement in customer service and pharmacy efficiency.