“We have been customers of USBANK for decades. We have, or have had, other accounts at other banks but our main banking is done through USBank. And we hope to continue our financial relationship with USBank for many years to come.”
“This rating is for two employees at the Belen, NM branchDaniel R and Maria GAfter my Dad’s passing in April’ 23 and then my step Mom passing in Oct ‘23, I assumed the trustee role of their estate.This was my second attempt at a Wells Fargo branch to make the necessary changes to their checking and savings accounts.They both worked together in figuring out the proper layering of paperwork required by Wells Fargo to make it happen. 2.5 hours, yes 2.5 hoursDaniel called the help center multiples times that was NO help at allIf it wasn’t for the determination and perseverance of these these two, I would have walked out totally beat down and despondentOne star for Wells Fargo with their unattainable processes along with a help center that could guide themThank you Daniel and Maria”
“Awesome! The service and attention to details and most importantly they sincerely listen to us and go above and beyond to ensure we/I have a clear understanding of what was or is the situation at hand. Mika was so helpful and understanding not that the others there are not but the confidence and services she provides is a reflection of the whole there, thank you Mika and I hope you will express my thoughts to your family/co-workers there, Semper Fi!, God Bless”