The Mail Service Center in Carlsbad, New Mexico is praised for its excellent customer service and willingness to go above and beyond to assist customers. Reviewers describe the staff as very friendly, helpful, and ready to help with all delivery needs. One customer had a positive experience returning Amazon packages, noting the young woman helping them was a pleasure to deal with - courteous, friendly, and efficient even when busy. Another customer had a medication emergency while traveling and the staff member, Ms. Myrlene Gallardo, was very helpful in retrieving the medication from the hotel and shipping it to the customer's next destination. The business is also commended for its easy process for printing shipping labels. Customers appreciate the small-town feel and the dedication of the staff to providing exceptional service.
Just have to say that the team at mail service center is a 10 + on customer service. Gerardo and Karime where very helpful. Gerardo goes above an beyond thank you so much. It all so seems like they are fully stock on all shipping and packaging materials.
April 2026
Excellent customer service. All my services needs met ten out of ten
February 2026
Very good customer service. Especially the girl with blonde hair. Manager is awesome and the new girl is very helpful great customer service ...really good place. 10 stars Everybody is great always.
