Platinum Auto Services in Carlsbad, NM, is highly praised for its excellent customer service, quick repairs, and quality work. Customers appreciate the friendly and helpful staff, who listen carefully and provide accurate information. The shop is known for its reliable alignments and well-done front end repairs, which improve vehicle performance. The facility offers comfortable seating with TV and WiFi, making wait times more pleasant. Many customers mention that they received prompt service even without appointments, although some experiences with walk-in wait times have varied. Overall, Platinum Auto Services is viewed as the best auto shop in town, with satisfied customers willing to return for their vehicle needs.
These guys were very awesome. Went way out of there way to help and give 10/10 service
March 2025
Excellent service attendant with careful listening and solid accurate replies. Fast repairs. Comfortable seating with tv available and WiFi. Will gladly return. A refreshing change to actually have quality experience in Carlsbad, NM. Well done!
January 2025
Great shop with owners that are hands on! I highly recommend!
