Verizon, represented by Cellular Sales at 1001 W Pierce St., offers a friendly and helpful in-store experience for customers seeking wireless services. Customers praise the staff for their patience, kindness, and dedication. Angel stands out as a top performer, consistently providing exceptional customer service. He is described as patient, pleasant, and willing to go beyond expectations to ensure satisfaction. Multiple reviews highlight his ability to answer questions thoroughly and make customers feel valued, making him a trusted advisor during upgrades and inquiries. Robbie is another employee who received high praise for his expertise and personable approach. Customers appreciated his knowledge, professionalism, and genuine kindness, which made their visits enjoyable and productive. His willingness to understand individual needs and offer tailored recommendations left a positive impression. Jay, who assisted with a recent iPhone upgrade, received compliments for clear communication, flexibility, and resolving issues quickly. Customers feel confident in his guidance and consider him their go-to contact for Verizon needs. Overall, Verizon's staff at this location are recognized for their excellent customer service, patience, and dedication. Customers emphasize the genuine desire of employees like Angel, Robbie, and Jay to help and provide the best possible experience. The store is recommended for those seeking expert advice and a friendly environment to upgrade devices, purchase accessories, or explore Verizon services.
That sales associate Kristy, was very helpful and knowledgeable about what Verizon offers she was quick and professional handled the problem at hand quick and corrected the issue.
January 2024
Angel is a very pleasant and patient young man he helped me out and answered all my questions. He went far and beyond to make sure I was satisfied. He deserves a raise or a promotion ty Happy New Year
October 2023
We've gone through Angel twice for upgrades and he's always on top of making sure we get the best service and prices! Highly recommend him for all your needs, he's extremely knowledgeable and prompt.
