Verizon, represented by Cellular Sales at 1001 W Pierce St., offers a friendly and helpful in-store experience for customers seeking wireless services. Customers praise the staff for their patience, kindness, and dedication. Angel stands out as a top performer, consistently providing exceptional customer service. He is described as patient, pleasant, and willing to go beyond expectations to ensure satisfaction. Multiple reviews highlight his ability to answer questions thoroughly and make customers feel valued, making him a trusted advisor during upgrades and inquiries. Robbie is another employee who received high praise for his expertise and personable approach. Customers appreciated his knowledge, professionalism, and genuine kindness, which made their visits enjoyable and productive. His willingness to understand individual needs and offer tailored recommendations left a positive impression. Jay, who assisted with a recent iPhone upgrade, received compliments for clear communication, flexibility, and resolving issues quickly. Customers feel confident in his guidance and consider him their go-to contact for Verizon needs. Overall, Verizon's staff at this location are recognized for their excellent customer service, patience, and dedication. Customers emphasize the genuine desire of employees like Angel, Robbie, and Jay to help and provide the best possible experience. The store is recommended for those seeking expert advice and a friendly environment to upgrade devices, purchase accessories, or explore Verizon services.
Randy was incredible! The best customer service I have experienced in a long time! He was attentive, friendly, and communicated all the information clearly! He went out of his way to answer all of our questions and made sure that we were getting the most out of our purchases! 10 out of 10 recommend!!
April 2025
I gave you three stars because I have mixed reviews about the service there sometimes good sometimes not worth the you know what I'm talking about. Anyway I just want to let people know never to buy a Motorola edge phone cuz that's the worst phone I've ever owned
December 2024
Jose helped me transfer my service from one phone to another last night. He was extremely helpful, knowledgeable, and friendly. Definitely 5 stars for him. Great customer service.
