Verizon, represented by Cellular Sales at 1001 W Pierce St., offers a friendly and helpful in-store experience for customers seeking wireless services. Customers praise the staff for their patience, kindness, and dedication. Angel stands out as a top performer, consistently providing exceptional customer service. He is described as patient, pleasant, and willing to go beyond expectations to ensure satisfaction. Multiple reviews highlight his ability to answer questions thoroughly and make customers feel valued, making him a trusted advisor during upgrades and inquiries. Robbie is another employee who received high praise for his expertise and personable approach. Customers appreciated his knowledge, professionalism, and genuine kindness, which made their visits enjoyable and productive. His willingness to understand individual needs and offer tailored recommendations left a positive impression. Jay, who assisted with a recent iPhone upgrade, received compliments for clear communication, flexibility, and resolving issues quickly. Customers feel confident in his guidance and consider him their go-to contact for Verizon needs. Overall, Verizon's staff at this location are recognized for their excellent customer service, patience, and dedication. Customers emphasize the genuine desire of employees like Angel, Robbie, and Jay to help and provide the best possible experience. The store is recommended for those seeking expert advice and a friendly environment to upgrade devices, purchase accessories, or explore Verizon services.
The team at this store is pretty good. Top shelf. The experience was painless. My phone would not charge, I did a claim. I received my phone the next day. Mind blown!! Jared and the guy with the motorcycle helmet. (Didn’t get his name) Represent
May 2026
Zach was extremely helpful and professional upgraded our phones and got us the best deal and promotions. Highly recommend Zach! Best Verizon store in the area.
April 2025
Randy was incredible! The best customer service I have experienced in a long time! He was attentive, friendly, and communicated all the information clearly! He went out of his way to answer all of our questions and made sure that we were getting the most out of our purchases! 10 out of 10 recommend!!
