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May 2024 by JOEL OCHOA
Accused of nonsense when shopping also harassed by 4 employs when shopping and who knows why I always spend money.
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April 2024 by Roberta Drydale
Before they sold it to another company, they was do much friendlier and now not so much. The place is clean.
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March 2024 by Beverly Sinbelian
Rafael made me new keys for my apartment and gave me the best customer service. Miho is very pleasant at checkout! Rafael thank you for going above and beyond!
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February 2024 by Betty Cuhen
Do not buy from them. I got a pellet stove form them ladted 4 days and they would not help. You can't even return it, even though they never said that when we bought it. The receipt says 30 days to return. They say buy local yeah right. Never Again. Betty Cuhen
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January 2024 by Ronald Bassett
Excellent assortment of stock AND their greatest value is that they have employees ready, willing, and able to help me find what I need.
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December 2023 by Michelle Phillips
1- they open early2- they had everything I needed3- helpful friendly staffTheir prices are slightly higher than the big box store but big box doesn't have everything I needed to get the job done. Grateful to find it all in one place.For a small town store, they have just about anything you need.
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November 2023 by Isaiah Parra
Great service.
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November 2023 by BONNIE SMITH
Went in the store today looking for a 20watt halogen bulb for our Christmas tree. Found what we needed. A 3 pack priced at $5.99. There were 3 pkgs on the hook. Went to the register and they rang up $14 plus. Whenever we showed the employees where we found them, they said they were priced wrong. I asked if they were going to honor the price the nasty young man behind the counter said no. Was told the Mgr was at lunch so they couldn't help us. I told them they should honor the price since it was their mistake. He said this isn't Wal-Mart. That ticked me off! I told him I knew they weren't Walmart but they should honor the price because it was still false advertising. This is not the first time they have been rude at this store, but will be the last time I go in there. I'm 71 years old and don't appreciate being disrespectful people. Especially from ignorant people.
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November 2023 by Stan Brown
Clean. Well organized. Helpful staff. Good inventory.
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October 2023 by Marla Terry
Travelling through from Canada. Walked in asked for help, finding a large water jug. The two gentlemen at the desk barely looked up from their phones and told me where I might find one but they weren't sure. I left the store. I'm so impressed by the customer service! Where I come from people don't sit on their phones while on the job. Customer service at its finest ?
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October 2023 by christy c
They may not carry everything you need, but they have a lot. Also the associates are super friendly and will help if you need it. I've been there several times to buy supplies needed for my father's house. They were always helpful in finding what we needed and making copies of keys.
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September 2023 by Don Abrahamsen
What lousy customer service at Sun Valley Hardware. They take no responsibility for their mistakes. Don't use the paint department. They don't have a clue what they are doing. The guy mismatched the paint and told my wife it would dry darker even though he dried the sample with a hair dryer. It took 30 mins. for the clerk to mix a quart of paint. She got home and the color match wasn't even close. She returned the paint immediately since they messed it up and they would not remix or give her a refund. I called the manager and he said he will do nothing for us and hung up on me. We went to Foxworth Lumber and they matched it no problem!
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September 2023 by Carolyn
Avoid this hardware store at all costs, especially do not use their paint dept because the guy they have running it knows nothing about paint and surely can't match a paint color. And the Manager of this store is rude and very unaccommodating. Every time I go in there I leave unhappy, I will not return to them.
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September 2023 by Abel Carrazco
True values pretty good not too bad they got pretty good stuff there I mean I always go there to get my stuff for my air conditioner the only thing that I like is I have to go there three or four times just to get my key remade cuz it wasn't made the first the second or third or even the four-time wasn't done right so I just decided to throw the key away since it's been tried to get fixed that many times so I just gave up on trying to make an extra key so I don't know where to get an extra key at cuz I don't want to go there again and then the key not be made right and then I'd have to do it over again like I did the first time which is not good but other than that everything else is good that's why I like going there and that's the only reason why they got the three stars cuz of the key incident
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July 2023 by John Crankshaw
Nice people. Nicely stocked.
