Zia Credit Union is praised for its excellent customer service and professionalism across its branches. Many members appreciate the efficient communication and support, often completing transactions easily through email without needing to visit in person. With long-term members testifying to over 20 years of positive experiences, the staff is described as friendly, respectful, and always willing to help. Specific employees have been recognized for their outstanding assistance, reinforcing the credit union's reputation for reliability. However, there was a mention of a notary service issue that some members found frustrating. Overall, Zia Credit Union is recommended for its smooth processes and dedicated staff, making it a trusted choice for banking needs.
Zia, is not my bank,my bank is under construction and Zia Credit Union is kind enough to allow me to do my banking through their branch until my bank is done!! This helps so I won't have to go 60 miles (round trip) out of town to another branch. I appreciate every cashier that has been sooo helpful, during this time! THANK... read full comment
March 2025
Had a great experience with team there. It was my first time there trying to refinance my vehicle. They were polite, patient and gave me good advice on my paper work. I worked with Jessica and she didn’t rush me through the line or make it uneasy to talk to and I was there for two hours or more.
February 2025
Best Credit Union ever. Friendly & professional staff.
