Victra, a Verizon Authorized Retailer in Farmington, NM, is dedicated to providing a positive customer experience. The staff is knowledgeable, friendly, and willing to go the extra mile to assist with various needs, including device transfers, plan comparisons, and device upgrades. Customers have praised the team for their professionalism, patience, and helpfulness, highlighting how quickly and efficiently they resolve issues and find the best plans. Many reviews mention the staff’s ability to make the process smooth and easy, especially for those hesitant about upgrading or switching devices. The store offers a wide range of wireless devices such as phones, tablets, wearable technology, and accessories, along with device protection options. Customers also appreciate the store’s clean and welcoming environment, as well as their honest and trustworthy approach. Overall, Victra in Farmington stands out for its attentive service, knowledgeable staff, and commitment to connecting technology to life in a fun and profitable way.
In needing to replace our phones,Hugo was most helpful in setting us up. He made the change easier for us and went beyond in helping us set up our phones and navigation in our new vehicle. Thanks again Hugo.
March 2023
Customer Service was amazing! Thank you Brittany for helping me transfer my number from the old phone to my new phone. High praise!
March 2023
I was very pleased with the customer service provided. Very professional and I would definitely recommend stopping by for your cellular needs.
