AutoZone Auto Parts in Hobbs, New Mexico is a leading retailer of automotive replacement parts, maintenance items, and accessories. While the store's parking lot can be tight with only one entry and exit, the staff generally provides good service when parts are in stock. Some customers have had mixed experiences, with one reporting difficulty finding a specific part and feeling the employees were not very helpful in locating it. However, others have praised the store's professional and efficient service, noting the staff went above and beyond to assist them. The employees are described as courteous, polite, and willing to help, even when the store is busy and understaffed. One customer highlighted the store's return policy, noting parts can only be returned for 20% of their value if the customer opened the packaging. Overall, AutoZone in Hobbs seems to provide a decent experience for those in need of automotive products, with the quality of service depending on factors like product availability and staffing levels. Many customers express they will continue to be loyal to the store and recommend it to others looking for auto parts in the area.
Phillip was kind helped with a part I ordered took to my car for me
June 2024
Very helpful but slow service. I was able to get a motorcycle battery when I was broke down on the road.
December 2023
I never have issues at this autozone. They are always helpful. I did have to go back because I was overcharged but it was just a simple mistake...it happens. They made it right and I was on my way.
