AAA Las Cruces Insurance and Member Services
Insurance,
Auto InsuranceHours:
3991 E Lohman Ave Suite A, Las Cruces NM 88011 Hours
About AAA Las Cruces Insurance and Member Services
AAA Las Cruces Insurance and Member Services offers auto, home, renters, and life insurance, along with 24-hour roadside assistance for services like jump starts, unlocking cars, and fixing flat tires. Many customers report excellent service from polite and professional employees, describing them as awesome, courteous, excellent, and great. Specific interactions highlight staff providing professional advice and efficient help, with service technicians arriving promptly to resolve issues like a dead key fob battery. However, experiences with towing services can be inconsistent. While one member received a courteous call and a promised arrival time for a nighttime blowout, the tow truck failed to appear, leading to a difficult self-repair. A similar prior incident resulted in a long wait. This has led some long-term members, including one with forty years of membership, to still highly recommend AAA, while others, after decades, have chosen to switch to a different auto club due to service gaps or policy limitations regarding specific travel use.
Most Recent Reviews
July 2023
Spoke to Eric/Albuquerque and he was so professional and kind, and gave me exemplary customer support. Thanks Eric from Albuquerque
May 2023
Great place to get car insurance and great service, thank you
March 2023
Employee Erin Buckelew was awesome. I want to thank her for her courtesy professional advice and help through my personal conversations and emails. I will always look for her when needing any help for anything. She is triple AAA excellent
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