AmeriGas Propane is a company that provides propane delivery and services to customers. Customers appreciate the professionalism and friendly attitude of some drivers, especially one named Mark, who consistently communicates his arrival and has built a friendly relationship with customers. However, there are concerns about delivery timing, with some customers feeling that the company does not anticipate their needs and waits until the tank reaches a low level before delivering, which has led to dissatisfaction. Customer service experiences vary, with some representatives being unhelpful and dismissive when issues are raised. Additionally, there are worries about safety and quality control related to propane tanks; some tanks are found to be open and potentially unsafe, and recent purchases have resulted in tanks that do not work or do not dispense fuel. Despite these issues, AmeriGas emphasizes its commitment to health and safety, especially during the coronavirus pandemic, by not accepting walk-in visits and encouraging online quotes. Overall, AmeriGas is seen as a reliable energy provider with dedicated local professionals, but some customers feel improvements are needed in delivery timing and product quality control.
Professional, helpful and informative these are the qualifications for your team of experts. Thank you.
April 2024
My Driver Mark is a true professional always let's me know he's coming so I can make provisions for he's delivery,it's always nice to see him we have also become friends. I was a driver before so I know a good one when I see one.
February 2024
The Web site was easy to navigate. We took advantage of an amazing sales promotion which saved us money.
