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“We stopped here to buy a pair of shoes for my grandson. The young lady helping us was very polite. It took a few tries to get s shoe that fit as my grandson has wide feet. We were here early so there was not anyone else in the store. They had a nice selection of shoes.”
10:30AM - 5:30PM
136 S Water St, Las Cruces
Shoe Stores
“Went to see Zak at his store. Great guy... excellent customer service. Support local. Nice little store.. I'm sure it will grow n time. Selection a little limited but nice stuff what he does have. Give him a shot Las Cruces.”
“First time working with this company and it’s absolutely amazing, I have never met someone so dedicated to making sure their customers are satisfied with the product. They will pull out 100 boots for you to try on and not say one word about it. Incredible customer service”
“I haven't even purchased anything here yet... the customer service I received was absolutely wonderful! I recommend this place for all your western wear needs. The store is clean, well organized and had a great selection. I'm definitely going back as soon as I get paid. Incredible! So happy I chose to step in here!”
“Place is great. My 4 star is because online they show they're open at 9, but if you go inside the mall they have a sign that they open until 10am. What they don't tell you is that the side door is open at 9 ( which they don't have a sign for ) for someone who isn't too familiar with this mall it might be confusing. I waited inside the mall for 45 minutes until they opened at 10”
“I went in the store to buy a pair of Jordans, the staff there were so engaged and friendly until I walked out of there with two pairs instead of one. They provided EXCELLENT SERVICE!!”
“The store was clean & well organized. The staff was friendly and let me know they were there if I needed assistance. They were not pushy though. I did NOT feel like they were following me around, ready to pounce. When I couldn't find exactly what I needed, the saleslady went to their website and found it for me. She then helped me order it & had it shipped to my home. I am very happy with my visit there.”
“The staff was helpful enough where I was able to get somewhat of an answer. Staff was quiet. Didn't converse much. I was disappointed because they didn't have the size of crease protector in stock.”
“This store has some amazing deals! I got 3 pairs of very nice heels for 40 bucks and that is a steal! I go through heals like crazy since when I wear them I'm walking on every type of terrain 🙌”
“Last week I was fortunate enough to receive absolutely superior customer service from Alejandro who was exceptionally friendly, overwhelmingly knowledgeable and thoroughly professional in every way! He was able to help me find exactly the right pair of shoes I was looking for and went out of his way to let me know about all of the current special offers that were available at that time. Since this Rack Room Shoes has a fantastic selection of stylish, trendy, sporty, casual and very affordable footwear to choose from, combined with outstanding customer service, all within a clean and comfortable shopping environment, I would definitely recommend stopping by to anybody who is looking for that next must-have or go-to pair of shoes.”
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“My daughter had a wonderful experience trying on and being fitted for pointe shoes. The selection is fantastic and the staff are knowledgeable, kind and thoughtful. They have gone above and beyond to help us get the shoes and ballet items we’ve needed.”