The UPS Store #5511 in Las Cruces is known for its friendly and helpful staff who provide a range of services including packing, shipping, printing, document finishing, and faxing. Customers appreciate the easy access to notary services and USPS package shipping. Many reviews highlight consistent positive experiences, with staff members like James and Jae receiving special praise for their professionalism, friendliness, and readiness to assist. The store is locally owned and operated, and customers feel welcomed every visit. The staff’s willingness to go the extra mile and their pleasant attitude make the store a trusted place for mailing needs. Conveniently located across from Las Cruces Country Club in Albertsons Shopping Center, the store aims to provide reliable service to meet various customer needs. Overall, the store is highly recommended for its excellent customer service and convenient services.
James has one of the best customer service personality characteristics I've ever met.
July 2025
Everyone here is super nice and helpful! I came here once to print something and the young man (James) who helped me was so courteous and patient that now I always come here when I need anything done because they are so amazing and kind. They are professional and efficient. I will continue to come to this store.
June 2025
James always greets with a smile on his face and ready to help make sure package gets on truck before leaving. The rest of the staff are always helpful as well and pleasant. Never had any issues.
