Victra is a Verizon Authorized Retailer offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store consultants and managers are knowledgeable, dedicated, and strive to create the best possible experience. Reviews highlight staff being very kind, professional, patient, attentive, and excellent at problem-solving. Employees are noted for going above and beyond, handling multiple customers, and deescalating situations with upset customers. They provide helpful and honest service, taking care of issues and "gotcha's" during phone transfers and upgrades. While service is praised, there can be long waits, and the store is sometimes understaffed, with customers waiting for assistance. Overall, the team works hard to connect technology to life in a trustworthy way.
Everyone in this Verizon store are the best, friendly, very knowledgeable. This is the best store by far.
October 2025
Marco was great! He quickly set up our 3 new iPhone 17”s with absolutely no issues or concerns! Highly recommend this store and Marco
October 2025
Went in today to get my screen protector replaced and was helped by Devin who did an outstanding job helping me out and offering awesome perks to my account for streaming subscriptions and YouTube music
