Verizon's store in Las Cruces offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpfulness of the staff, who often greet visitors promptly and provide timely updates during their visit. One representative successfully assisted a customer with a phone replacement, showcasing a commitment to customer care without being pushy. Another customer praised a staff member for helping with a phone upgrade and transferring data from an old device. Quick resolution of issues is also noted, with one customer experiencing a fast fix for a dead phone. However, some customers have reported frustrations with service throttling and concerns about communication regarding issues with their accounts. Overall, the store is known for its friendly service, although experiences may vary regarding service reliability.
The absolute best customer service with Verizon by a gentleman, named Bryan. He was amazing and very helpful.
August 2026
Seth helped me upgrade my phone today. Very professional and patient. You can tell he enjoys helping people and going above and beyond in doing so. Much appreciated!
December 2025
Thanks Ramon Lerma This guy can work well under pressure and still get the job done thanks for everything brother
