Verizon is a telecommunications company that offers cell phones, wireless plans, and accessories. Customers appreciate the friendly and helpful service provided by the staff. Many reviews highlight specific employees, such as Andrea and Deidra, for their dedication and problem-solving skills. They have assisted customers with complex issues, often going above and beyond to ensure satisfaction. While some clients noted longer wait times due to the need for more staff, the overall experience remains positive. Customers have expressed gratitude for the knowledgeable assistance they received, especially when dealing with account updates and phone problems.
My son and I had a fairly complex problem with our iphones. Verizon online was unable to help us. Andrea Roybal was able to fix the problem quite fast and was extremely friendly during the process.
October 2022
Service is friendly and helpful. They need 2 employees. Some clients take more time to help and this causes a longer wait time.
July 2022
Awesome staff! Very attentive and concerned about taking care of their customers concerns.
