“I came in a few weeks ago to upgrade my phone, and Stephen in Los Alamos provided exceptional service. He was professional, knowledgeable, and respectful, making the entire process easy and stress-free. He took the time to clearly explain the changes to my bill and was extremely thorough and patient throughout the visit. When I later had to call 611 to remove activation fees and noticed that it unexpectedly affected my monthly payment, I returned to the store the next day with concerns. Stephen immediately stepped in, contacted 611 on my behalf, and ensured my bill was corrected right away. Overall, my experience was fantastic. Stephen went above and beyond, and I would absolutely return to him over other locations.”
Mobile Phones
“I came in a few weeks ago to upgrade my phone, and Stephen in Los Alamos provided exceptional service. He was professional, knowledgeable, and respectful, making the entire process easy and stress-free. He took the time to clearly explain the changes to my bill and was extremely thorough and patient throughout the visit.
When I later had to call 611 to remove activation fees and noticed that it unexpectedly affected my monthly payment, I returned to the store the next day with concerns. Stephen immediately stepped in, contacted 611 on my behalf, and ensured my bill was corrected right away.
Overall, my experience was fantastic. Stephen went above and beyond, and I would absolutely return to him over other locations.”