Metro by T-Mobile offers excellent customer service, with staff who are polite and helpful. Customers appreciate the assistance in setting up new plans, including the ACP program. While there may be some wait time, employees remain professional and patient, ensuring a positive experience. One employee, Erick, received particular praise for addressing concerns effectively. Overall, customers feel valued and supported at this location.
Loved the customer service here, was very polite and helpful! They helped set up a new plan and they talked about a new plan called acp I enrolled and got approved!
December 2022
The wait for me to get attended was took a little bit but after the rude customer left, this girl helped me like nothing has happened and was so nice!
December 2022
Awesome!! I loved the service and I got a great phone all thanks to the girls at metro!!!
