“I was unable to access the survey from my last visit, but I worked with James and Dwayne who assisted James. Both very kind and attentive, Dwayne was very insightful, we got new phone upgrades and they verified our plans, any insurance for the devices, etc. reviewed our plans so we’re up to date and on the same page. The visit was fast and efficient. Thank you two!”
“ELIZABETH!!!!! WAS EXCEPTIONAL!!!!! I really cannot say enough about this about this young lady!! The day I was in the store it had to have been at least 90 degree's in the store. I guess the air conditioner had gone out as it apparently does quite often according to the girls that work there. It has not been fixed leaving the girls there in hot temperatures all the time, and customers. Needless to say Elizabeth managed to keep me there and do our business with a smile on her face my mother had just passed away and I was in need of a phone I didn't have the funds to up my plan and I was in dire need of help she helped me in a way that I cannot explain in words but she managed to get me help and on a plan that was fitting to my budget she consoled me when I was in tears and kept me in her store when it was 100° or more it felt like this is one exceptional employee you have I hope you keep her there.”
“This location has my business based on the professionalism and expertise I've been given. I had them in my prior years and now as a returning customer. Great service all around! Never leaving again!”
“When went in on Friday the person's that were there they were so helpful to my self and other customers they have nice attitude they helped me in Spanish they know there work so well this is my store to go to now and I live in albuquerque I'll drive there from now on with everything that I will need Her name is Emily ? and the other guy I did got his name there so nice and polite helpful”
“After some real problems I had that went on for days...I finally came in with my wife and Garrett helped as best he could to get us straight, then pointed us to management the next day,( Erika) These two people made the whole difference in our view of T mobile. They are quality and caring people that are an asset to T mobile!”
“Shaun Smith is great help went out of his way to help getting our 2 phones working and our watch. he spend hrs on the phone the att tring to get it fixed and than finally got it figured out”