Duncan Automotive is highly regarded for its fast, reliable, and honest auto repair services. Customers traveling through the area have experienced prompt help when their vehicles broke down, such as water pump failures, radiator issues, and serpentine belt problems. The team, including mechanics like Daniel and Bret, is described as thorough, competent, and caring. They often go above and beyond by working after hours and following up to ensure the vehicle runs better than before. Many reviews highlight the reasonable prices and the ability to quickly identify and fix problems, even in unexpected and stressful situations. Duncan Automotive’s staff are praised for their helpfulness and willingness to fit in urgent repairs, often accommodating customers with limited time or in difficult circumstances. Whether it's a wheel bearing repair, radiator replacement, or other issues, the team consistently provides excellent customer service, making customers feel valued and confident in their work. Several reviews mention that Duncan Automotive saved the day during long road trips, helping travelers get back on the road quickly and affordably. The overall impression is that Duncan Automotive is a trustworthy, friendly, and dependable business dedicated to helping those in need with honest service and quality repairs.
Brought my Jeep in to have the upstream oxygen sensor replaced. Dropped it off at 8, got it back at 11. The team at Duncan fixed it fast and efficiently and the cost of the repair was completely reasonable and on track with the estimate provided. Would recommend this shop to anyone needing a repair in Raton.
August 2025
Traveling, water pump seized up, got a tow to Duncan's, 2 mechanics went to work as soon as vehicle was off loaded from wrecker. Great service! Highly recommend Duncan's! Will be back on the road shortly!
May 2025
Staff was quick to help us on our road trip. We hardly had to wait even if they were busy:)
