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January 2024 by Derrick Garcia
My 4runner blew a head gasket and this guy dropped everything and helped fix it in a weekend so I would not be with out a vehicle. MY dog also passed away same weekend and he helped me dig a hole and buried him. good guy and great mechanic will always take my vehicles to him
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December 2023 by Jessica Esquibel
Had to get a rebuilt engine on my mitsubishi lancer gts he got it done quickly and efficiently and my car is running amazing now im so greatful for everything he did and at a very fair price I couldn't be happier with the services I got. Plus hes super detailed when explaining what needs to be done and by far the best experience I've had when having to work with a mechanic. I will never take a vehicle anywhere else.
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December 2023 by Jacob Duran
Very knowledgeable guy prompt with my vehicle I'd definitely take him more work
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December 2023 by Elaine Estrada
Traveling from Texas on our way to Colorand and our vehicles started shaking.I really didn't know what to do. so I searched for nearest mechanics and it Led me to Duncan automotives, they were very nice and friendly very professional. I was feeling really discouraged and sad and Rosemary encouraged me and cheered me up. Thank you so much , God bless ya'll
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November 2023 by severa hernandez
We drove in from San Antonio, Texas. Less than a couple hours from our destination, our truck starts making a really bad noise. We thought it was a tie rod. Called about four other shops around springer and ranton and Duncan Auto Repair was there for our traveling family. We were in and out. Grateful for the diagnostic test, it turns out it was just a loose lug nut. The Mechanics and Partners were super welcoming and our kiddos were able to stretch their little legs after such a long drive. Y'all are absolutely amazing and our family TRULY appreciates y'all. Endlessly.Service: General repairs & maintenance
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November 2023 by Jeffrey Campbell
Very friendly. Came in on a Saturday and Sunday to help us. Very highly recommend!!
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October 2023 by AJ Merriam
I have a very mixed review for Duncan Automotive. I live and travel out of my vehicle. They were able to get me in same-day for what I thought was an issue with my fuel pump. I had to wait around for about 30 minutes so that I could speak with Daniel directly, before just dropping off my car and home. I let him know I wanted to know what was wrong before he did anything, but when I got back to the shop he'd already ordered the part. What really grinds my gears, though, is that as soon as I brought a guy around, Daniel couldn't be bothered to look at me when speaking about MY vehicle. So, long story short. He was able to find out what was actually wrong, and fix it quickly, but my overall experience was not the greatest.
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October 2023 by Mandy Patchin
I highly recommend this shop. I was driving from Canada through New Mexico to Houston and on day 2 of the trip we had an issue with our 5 ton, although this is not the regular size truck they would work on they helped us out to check on a potential problem. Thankfully there was not a bearing issue, but we would not have known if it was not for them. All the other shops wouldn't help us for 11 days. Imagine being stuck in a town for 11 days for a 15 minute check up to put your worries to bed, that your tire would fly off while driving. Rosemary at the front desk was super pleasant and the owner, I think is who helped us out. Thank you thank you thank you. We made it almost to Houston. We will be there in the morning.
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October 2023 by Beau Hughes
We stopped at Duncan automotive because we had some brake problems when we were traveling through Raton. Daniel diagnosed and fixed the problem extremely quickly and we were on our way with minimal time lost. I would recommend Duncan automotive to everyone who has the opportunity to go there.Services: Auto brake repair
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October 2023 by Zed Wotila
I broke down nearby these guys and though they were booked solid for the next two months they negotiated with me to squeeze me in for the quick fix I needed on my truck to enable me to make it all the way to East Texas. Great dependable service and fantastic communication and effort.
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September 2023 by Carolyn Kennedy-Graupner
A Remarkable Resourceful Rescuer, Daniel Duncan is a gifted and intuitive master of auto repair and a rare man, in whom we placed our trust the moment we met him -- and under very tough circumstances: the engine in our 2016 van had blown and required replacement, and we were 1900 miles from our Florida home. Daniel came to our rescue in multiple ways, even connecting us with another extraordinary man who found us alternative transportation. It was an expensive long-distance ordeal that lasted five weeks, but Daniel found a replacement engine and expertly made us whole, working serious overtime once parts arrived, and thoroughly road testing the van over multiple days. Circumstance dictated it was a solo drive from N.M. to FL., but there was no anxiety on my part because Daniel tested every system in the vehicle; the car drove like new! He is surrounded by people with equal empathy and integrity: office manager, Rosemary, his mom, Connie and a mechanic Dad, at the ready. We will never forget how the Angels were looking out for us the day Jody's Towing brought us to Duncan Automotive's door. THANK YOU ALL! Carolyn & Peter Graupner
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September 2023 by Sydney Solomon
Made the best of a bad situation! Was driving back with my family to CO from TX when my radiator blew! Panicked from the side of the highway, I called a couple of the closest repair shops in Raton to no answer or short non-helpful answers. However, the tide changed from the moment sweet Rosemary of Duncan Automotive answered the call to get the ball rolling! As soon as my car was towed, Daniel and Brian got on it right away to help me get back on the road ASAP! Their prompt action led to ordering parts and getting the car all fixed and on my way in the fastest way possible! Their efficient communication via Rosemary, to speedy and skillful work gave me confidence in driving back home in the days after! The checkout process was seamless and displayed professionalism and class! While I don’t wish the radiator blew, I am glad it did where it did so I could be taken care of and on my way! If Duncan Automotive was here in CO, it would be the only place I take my car for all of my automotive repair and maintenance needs! Thanks to your whole team for making this experience unforgettable!Services: Auto water leak repair
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September 2023 by Pam Mill
On a hot day in August I was traveling from Cheyenne to Santa Fe and encountered car problems in Raton, NM. I called the roadside service that came with my vehicle for help. They called around town for me and found Duncan Automotive was willing to try and help me out. Daniel Duncan was able to resolve my problem and get me back on the road in under an hour! I was and am so thankful for the kindness of Rosemary, the receptionist and Daniel and for taking such good care! Thank you soooooo much!!!
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September 2023 by Bob Hyrfc
Great job thanks ?
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September 2023 by Rose Esquibel
Great mechanic, does excellent work, honest, and stands behind all his work . I highly recommend Duncan Automotive!!! Duncan Automotive has done excellent work on my granddaughter's vehicle. God bless you and your business!!!
