Goodwill is a nonprofit thrift store that helps people find jobs, funded by sales of donated items. Reviews note the staff is consistently friendly and helpful. Shoppers report finding good items like barely-worn jeans, home decor, and furniture, sometimes from Target. However, many express disappointment with high and sometimes outrageous prices, feeling donated items should be more reasonable. The selection can be inconsistent. A serious concern is mentioned about feeling uncomfortably followed in the store. The store policy offers store credit, not refunds, for clothing returns.
