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February 2025 by Alfred Sanchez
Good service
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February 2025 by Carmen McCoy
Always a good job - always on time!
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February 2025 by Frank Tomlinson
Honestly, have never been happy with most things associated with WM. But, recently all my dealings and issues have been handled quite well, no drama and quickly. My recycle bin was beyond repair and they replaced it without a hassle or issue. Pick ups have been on time and without issue. Other than personnel at the dump having bad days everytime I go, the process is quite painless. WM seems to have really stepped up their customer service and the cost has remained reasonable which is more than I can say about other utilities in the area.
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February 2025 by Sandra Monday
I just wish that people didn't bag there leaves but just put them in the garbage cart. We have too much plastic now in the world. They will disintegrate quickly on top of the dump along with all the garbage up there.
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February 2025 by Marilyn Bujak
Never any problems, good service.
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February 2025 by Esperanza Stevens
I think waste management is very organized, And very informative. The driver is great. I’m very pleased with my service.
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February 2025 by Ernie Watson
The service provided has improved and the drivers are always friendly and professional.
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February 2025 by Sigfried Schneider
good and fast service
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February 2025 by Albert Irusta
I am very unhappy with WM! In mid Jan 2025 I submitted a request to replace my broken trash container - it was broken at the bottom near a wheel with an opening large enough that items placed in the container were falling out. That request was closed several days later. I received no contact from WM prior to the request being closed. I again submitted a container replacement request and this time the request was closed within 2 days, again no contact received from WM. During the regularly scheduled trash pickup on 2/12 the truck kept the container. I was able to talk to the driver and he told me the container was damaged and it got caught on the gripper and went into the truck. A this point I have no container. I opened a chat and after finally convincing that person I needed a new container he scheduled for a week out. This unacceptable as I have no container to deposit trash into. On 2/12 I called WM and again after convincing the person I don't have a container to "swap", the truck kept mine and I need a container ASAP. He promised to expedite a new container. It is now 2/18 and I still don't have a container. It appears he did not expedite the request, the website order history shows 2/19 as the delivery date.
I pay for a service which includes a trash container! I am expecting some sort of credit for the lack of a trash container and the inconvenience associated with it.
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February 2025 by Darice Ambrose
it took 2 = two months to get the black cannister replaced !
when the new accounting system came into place, ?someone? input an invalid acct # in billing and my account Was Not automatically billed for 2 months. !
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February 2025 by Bevo Pettiford
Always there to get rid of my trash. I want to thank the workers for their hard work
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February 2025 by Diane Sanchez
Excellent on time service!! Never leaves a mess….
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February 2025 by Karen Casalino Scranton
Needed my bins replaced. It was fast and easy to get this taken care of.
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February 2025 by Lei Caudill
WM drivers have been nothing but amazing! Every time I see them they are always so sweet and kind greeting us with a smile and wave -They also stop and talk to my neighbors 5 year old Son (who Loves to watch the Trucks) and the joy and happiness it brings him is priceless! Thank you WM for your amazing and wonderful service!
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February 2025 by Patrick
Great service
