Budget Car Rental in Roswell offers a range of vehicles, from compact cars to spacious SUVs and vans, catering to various travel needs and budgets. Customers appreciate the simple rental process and the friendly service, making it easy to get on the road. Despite some initial concerns about the business based on online reviews, many have found their experiences to be pleasant. Check-in and check-out are noted as smooth and quick, with customers receiving cars that exceed their expectations. One customer praised the staff for their professionalism and patience when dealing with difficult situations and rude customers, highlighting the understanding nature of the team. They were particularly thankful for the assistance received during a flight cancellation, where the staff quickly accommodated their needs. While some noted that the cleanliness of the cars could be improved, overall feedback suggests that the rental experience is positive. Budget Car Rental stands out for its friendly staff, good vehicle options, and reasonable prices, making it a recommended choice for travelers in Roswell.
Just don't try to call. It will just lead to someone using the website for you.
July 2022
My experience here was pleasant. Check in/check out was smooth, quick, and easy. I reserved a Toyota Camry and got a Kia K5 which was very nice, the car partially drove itself which came in handy for my major road trip. The car wasn't the cleanest inside and out but it wasn't disgusting.
May 2021
Rented a car in NM only to find out that they are closed on Saturdays by 7pm! My flight arrived at 10pm. Would have been nice to know.....
