Roswell Honda is dedicated to providing quality service and products while respecting customers' time and money. The business strives to maintain strong ethics, including integrity, honesty, and respect. Reviews reflect a mix of experiences. While some customers reported negative experiences, such as being sold an unnecessary extended warranty and poor service in the service department—including oil spills and missed tire rotations—others highlighted positive interactions. Many praised the friendly and accommodating staff, noting that the showroom is bright and inviting. Customers appreciated the helpfulness of team members like Christina, Daniel, and Fuchsia, who provided exceptional service and addressed all inquiries without being pushy. One customer shared a remarkable story of problem-solving by staff members Jason, Shannon, and Christopher, who went above and beyond to resolve a challenging issue. Overall, Roswell Honda is recognized as a neighborhood-friendly place to shop for cars, with many customers expressing gratitude for the support and expertise provided by the team.
Love each time that I have had to go to our Honda Store! Always treated with kindness and respect! Very attentive to my car needs and upon leaving the store feeling safe and thinking Job Well Done, Honda!!!!!
August 2024
We just bought a new Honda Pilot for my wife and it was a great experience. Christina and Daniel tag teamed to sell us our car but the whole staff pitched in and helped, making it a great experience overall. We highly recommend buying here.
September 2023
Always change my oil as I need it. Usually the same day I call.