Walgreens has received mixed reviews from its customers. Some individuals express frustration over issues such as inconsistent store hours, particularly noting that the pharmacy often closes earlier than advertised. Concerns have also been raised regarding difficulties in obtaining medications through Medicaid. A loyal customer shared a disappointing experience with customer service related to a pricing error during a sale, highlighting a lack of responsiveness from management. On a more positive note, many customers appreciate the friendly and helpful staff. Specific employees, like Merlin and Nicole, have been praised for their respectful and patient service, leaving a lasting impression on customers. Despite the challenges, some reviews commend this Walgreens location for being well-maintained, clean, and stocked, suggesting that it remains one of the most reliable pharmacies in New Mexico. Additionally, a customer who travels by RV noted the efficient handling of medication refills, enhancing their overall experience. While some concerns exist, the dedication of long-term employees and the quality of service continue to bring many customers back.
Half the time they're closed and have issues giving me my meds on Medicaid . I have full coverage and I broke my leg months ago . I don't like that the driveway is closed and that even if you go in sometimes they close way earlier than advertised
April 2024
I came in this morning looking for something in particular and although I wasn't able to find it Merlin took very good care of me. She was respectful and patient which is something I appreciate. Thank you Merlin
January 2024
Nicole! Never had I ever appreciated service like Nicole gave me this morning, Nicole many blessings, you don't realize how much you meant by helping me.. ?
