Avis Car Rental
Car RentalHours:
121 Aviation Dr, Santa Fe NM 87507 Hours
Wednesday
9:30AM - 10:30PM
About Avis Car Rental
Avis Car Rental in Santa Fe is part of a well-known global brand recognized for customer loyalty. The location at the airport is convenient, especially for travelers arriving on holidays like New Year’s Day. Many customers appreciate the friendly staff and the reasonable prices. However, some reviews indicate that service can be inconsistent, with certain team members being described as rude or in need of more training. While the vehicles are generally nice, there have been instances where cars were not clean upon pick-up, making it difficult to assess for damage. Customers have also reported issues with vehicle availability, such as reserved cars not being ready, leading to unexpected changes in vehicle type. Despite these challenges, customers noted that the service eventually improved, especially with prompt responses from Avis representatives in resolving billing issues like fuel charges. Overall, Avis Car Rental in Santa Fe offers a mix of good and challenging experiences, reflecting a need for attention to customer service and vehicle condition.
Most Recent Reviews
July 2025
Jiduu was awesome! Great attitude, made sure I got out of the lot safe, great energy.
May 2025
Car was really nice. The ladies service and help could have been better she needs more coaching and training. Not very friendly kind of rude but gets the job done I guess..
January 2025
We've learned that it's difficult to get around Santa Fe without a car. Luckily Avis is located right at the airport and open on New Years Day! Friendly staff, excellent service, instructions were very easy, all at a reasonable price.
More Comments(138)
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